Customer Service Rep / Reservations Coordinator at Sun & Fun Media, LLC.

Lake Mary, FL 32746

About the Job

20 year established travel company specializing in providing promotional and incentive travel packages to the radio broadcast industry seeks self motivated individual for full time employment as a Customer Service Rep / Reservations Coordinator.

Ideal candidate will possess the following:
  • Bachelor's degree
  • Prior experience in Customer Service and Reservations within Travel Industry 
  • Excellent communication abilities 
  • Strong organizational skills
  • Proficiency in all MS Office products

Responsibilities include:
  • Researching online travel sites to determine the most cost effective options available to fulfill vacation obligations.
  • Receiving and placing customer service related telephone calls.
  • Maintaining solid customer relationships by handling their questions and concerns with speed and professionalism.
  • Preparation of customer's travel documents.
  • After hour contact for customer's experiencing travel related issues.
  • Light accounting.
  • 3rd key.
  • Data entry.
  • Troubleshooting customer problems.
  • Light sales.
  • Clerical
  • Shipping.
  • Other duties as assigned.

Hours: Mon - Fri, 9:00 am - 5:30 pm.

We offer attractive compensation, paid vacation, 401k plan, and health insurance.

Proficiency in Spanish or prior experience in the radio broadcast industry considered a plus.

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