Customer Service Representative - Call Center at CentroMed

San Antonio, TX 78224

About the Job

Do you want to make a difference in the life of others?  Are you up for a challenge?  If so, CentroMed is the place for you!  Over the past 40 years, CentroMed has changed lives while remaining dedicated to the mission and vision of being a premier healthcare provider in the community. Join our team of dedicated professionals in providing comprehensive care and quality customer service to our community. 

Job at a Glance: Customer Service Representative: Appointment Line

Job Summary

As a Customer Service Representative in the Navigation Center/Appointment Line, you will be responsible for welcoming and processing all patients and clients to ensure a positive experience. This role calls for outstanding customer service as you will be in charge of scheduling patient appointments to include reminders, reschedules and cancellations. You will be required to maintain patient records and other documentation related to billing and collections.


 
Qualifications

High School diploma or equivalent is required. A minimum of one year experience in a call center environment along with experience in an ambulatory clinical setting. Bilingual English/Spanish is highly preferred.

 

Comprehensive Salary and Benefits Package

  CentroMed offers a great working environment plus competitive salaries, medical, dental and vision insurance, basic and additional life insurance, short and long term disability insurance, flexible spending accounts (FSA), supplemental benefits, 403(b) retirement plan

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