Desktop Support from Hollister Staffing

Boston, MA

About the Job

Desktop Support
Our client, a small consulting firm headquartered in Boston, is seeking a Desktop Support Specialist for a contract-to-hire position. This Desktop Support Specialist will report to the company's IT Manager and must have at least five years of experience providing desktop support. If you are interested in this role, please submit a copy of your resume today! 

Responsibilities
  • Providing support to help identify, solve and prevent technical issues 
  • Tracking all problems that arise and logging them 
  • Installing and testing both hardware and software required for each desktop within the company 
  • Maintaining and auditing the inventory of devices 
  • Training end-users and maintaining the training materials 
  • Managing desktop security in compliance with company policy  
Qualifications
  • Bachelor's degree preferred, Associate's required 
  • Five or more years providing desktop support to a wide range of employees 
  • Must have excellent communication abilities, both verbal and written 
  • Experience using the following software: KACE Systems, VPN Configuration, Imaging   
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