Well-respected real estate development and management company seeks an on-site Leasing Agent for luxury property in Jersey City, NJ.
In this role, you will be responsible for providing leasing support for the assigned property/properties. You will establish an inviting atmosphere for prospective residents and guests, and provide superlative customer service to current residents and maintain knowledge of the Company’s policies and procedures, as well as applicable housing laws and regulations. As a Leasing Agent, you will be the driving force in helping residents find the best place to call home. Your creative and thoughtful tours will be customized to each prospective client, from advising on the perfect floorplan to recommending the latest hotspot or neighborhood restaurant. You know what appeals, and follow through on every lead to ensure that our prospective residents feel cared for.
Incredible customer service skills, and a talent for creating a sense of community
The drive to go the extra mile to create a spectacular experience for new residents. Your success and purpose are driven by the relationships that you build.
A genuine desire to help residents and colleagues to create a welcoming atmosphere.
The skills and experience required include, but are not limited to:
On-site leasing experience is preferred. Familiarity with Fair Housing regulations/guidelines is a plus.
Proven ability in providing exceptional Customer service/Resident relations.
Excellent written and verbal communication skills, as well as professional appearance and demeanor.
Ability to work weekends and maintain flexible hours.
Proven intermediate proficiency in Microsoft Word, Excel, and Outlook
Previous experience in a customer service environment is a plus.
Ability to be well-organized in a fast-paced environment.
Successfully multi-task; work independently and meet multiple demanding deadlines.
All candidates must successfully pass background check and drug screening.
Meeting, greeting & qualifying prospective residents, follow-up on phone leads & referrals, interviewing them to determine eligibility based on established criteria, scheduling appointments for and conducting property tours. Showing vacant and model suites and property amenities based on established techniques specified by the company. Quotes established rental rates and promotions. Collects funds related to applications, security deposits and rentals. Guiding clients through the leasing process from lease application to qualification to lease signing and final move-in.
Completing applicant screening process and prepares appropriate correspondence based upon the result.
Preparing leases and related leasing addendums. Maintains lease records and files. Maintaining property waiting list and other updates to various records and reports in accordance with policy and procedures, applicable affordable housing programs and HUD/Agency regulations.
Maintaining a working knowledge of company policies, applicable local, state, and Federal laws and regulations, affordable housing programs, and other applicable policies and procedures to ensure compliance.