Patient Support Specialist at Randstad

Cumberland, RI 02864

About the Job

The Patient Support Specialist is responsible for providing concise patient and prescription information in accordance with HIPAA requirements via various sources. This position maintains and supports the integrity of the Privacy Office to ensure HIPAA compliance when providing Protected Health Information. Additionally, the person in this role provides support to our clients compliance and persistency programs.

Working hours: 1:00pm to 9:30pm, a weekend day may be required.

+ Inbound call center experience in a high-volume or fast-paced customer service setting
+ Healthcare billing experience and experience explaining coverage to patients is a plus
+ Knowledge of medical terminology is a plus _
+ Experience with electronic medical records and data entry.
+ 1+ years of customer service experience required
+ 1+ years using Microsoft Word, Excel, and Outlook in a professional or academic setting

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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