NYC Department of Sanitation
Job ID: 295963
# of Positions: 3
Civil Service Title: COMPUTER SYSTEMS MANAGER
Title Code No: 10050
Title Classification: Competitive
Job Category: Technology, Data & Innovation
Proposed Salary Range: $ 60,435.00 - $161,497.00 (Annual)
Career Level: Manager
Work Location: 137 Centre St., N.Y.
Division/Work Unit: Mgt Info Syst Office
The Bureau of Information Technology (BIT) is responsible for the data processing functions and operations of systems that provide operational, analytical and managerial support functions, as well as IT resource management, for DSNY. Working closely with owner/client bureaus within the agency, BIT develops and implements both custom and packaged applications, and maintains the requisite technical infrastructure, using in-house project resources and hired consultants. We encourage innovation, creativity, and a think outside of the box attitude when solving complex problems and implementing new solutions.
BIT is seeking an IT-focused Project Manager to perform the following functions: Program manage a portfolio of application solutions comprising of diverse technology components across various Bureaus and stakeholders developed, managed and/or serviced by BIT; create and manage project, risk mitigation, and communication plans; oversee resource requirements, project related costs and other project management-related documentation; manage all changes to the requirements through a formally defined scope change process; develop and review estimates and estimating assumptions for the project’s schedule, effort and cost using established best practices; collaborate with the business owners/stakeholders and technical teams to identify and document detailed functional, non-functional and technical requirements, process flows, and data sources; coordinate work activities with various vendor and City technical teams; manage relationships and coordinate work between vendors, sub-contractors, City agencies and various teams at multiple locations; manage the completion of deliverables as required by the SDLC; plan, manage and report regular status updates for projects to meet delivery deadlines; coordinate all project activities with business owners/stakeholders, technical infrastructure, and application teams; provide executive management with project risk and analysis, status and analysis of requirements which may impact strategic direction; measure and monitor progress to ensure that the project is delivered on time, within budget and that it meets or exceeds expectations; balance scope, schedule, budget, quality and risks; maintain familiarity with and enforce agency and citywide project standards; and manage special technology projects and initiatives as assigned.
Minimum Qualification Requirements
1. A master's degree in computer science from an accredited college and three years of progressively more responsible, full-time, satisfactory experience using information technology in computer applications programming, systems programming, computer systems development, data telecommunications, database administration, planning of data/information processing, user services, or area networks at least 18 months of this experience must have been in an administrative, managerial or executive capacity in the areas of computer applications programming, systems programming, computer systems development, data telecommunications, data base administration, or planning of data processing or in the supervision of staff performing these duties; or
2. A baccalaureate degree from an accredited college and four years of experience as described in "1" above; or
3. A four-year high school diploma or its educational equivalent approved by a State's department of education or recognized accrediting organization and six years of experience as described in "1" above; or
4. A satisfactory combination of education and experience equivalent to "1", "2" or "3" above. However, all candidates must have at least a four-year high school diploma or its educational equivalent approved by a State's department of education or recognized accrediting organization and must possess at least three years of experience as described in "1" above, including the 18 months of administrative, managerial, executive or supervisory experience as described in
Qualification Requirements (continued)
NOTE: The following types of experience are not acceptable: superficial use of preprogrammed software without complex programming, design, implementation or management of the product; use of word processing packages; use of a hand held calculator; primarily the entering or updating of data in a system; the operation of data processing hardware or consoles.
The successful candidate will have:
- 7+ years of project management experience
- Experience with formal SDLC and business analysis methodologies
- Ability to analyze and understand complex business processes
- Experience with proactive management of vendor deliverables, schedule, and risks
- Working well with technical and non-technical resources
- excellent oral and written communication skills, including strong technical writing skills and ability to interact with all levels of an organization especially executive level management and give senior level presentations;
- ability to work independently and within a fast-paced, deadline-driven team environment;
- strong negotiation and conflict management skills;
- behavioral competencies that demonstrate leadership, self-awareness, adaptability, ability to be a systems thinker, attention to quality, and relationship and team building are very important;
Please note that taking and passing a civil service exam for the civil service title listed above will be necessary to maintain employment with the City of New York. Please check the Department of Citywide Administrative Services (DCAS) website (http://www.nyc.gov/html/dcas/html/work/exam_monthly.shtml) at that time for important filing information. For more information regarding the civil service process, please visit the DCAS website at http://www.nyc.gov/html/dcas/html/work/work.shtml
To be determined / 35 Hour per week (minimum); overtime and shift-related work may be required during peak work periods. Due to the necessary technical management duties of this position in a 24/7 operation, candidate may be required to be on call and/or work various shifts such as weekends and/or nights/evenings.
137 Centre St., N.Y.
New York City Residency is not required for this position
The City of New York is an Equal Opportunity Employer