CBS BUSINESS UNIT:
Simon & Schuster
Simon & Schuster, a part of CBS Corporation, is a global leader in the field of general interest publishing, dedicated to providing the best in fiction and nonfiction for consumers of all ages, across all printed, electronic, and audio formats. Its divisions include Simon & Schuster Adult Publishing, Simon & Schuster Children’s Publishing, Simon & Schuster Audio, Simon & Schuster Digital, and international companies in Australia, Canada, India and the United Kingdom.
DUTIES: * Amazon CARP appointment scheduling using Amazon’s Vendor Central site. * Amazon CARP editing of schedules. * Amazon CARP appointment confirmation/change log * Amazon delivery appointments, changes and delays communication. * Monitor Amazon order delivery dates, analyze and report data. * Liaison with Amazon HOT line appointment team when necessary. * Work in conjunction with Operations and carriers in executing daily plans/schedules. * Review daily wave reports in order to determine appointments needed trucks, carriers and daily coordination with shipping dock. * Close Amazon loads in WM and produce shipping documents. * Arrange pick up of collect Amazon loads. * Track all Amazon TL and LTL shipments, maintain logs & communicate with carriers * Assist with all e-mail inquiries related to Amazon orders, appointments, ASN’s, etc., while maintaining organized records for tracking purposes. * Assist with chargeback research and provide back up support documentation as needed. * Maintain outbound paperwork * Validate shipment status in WM database through Access prior to closing loads. * Create and maintain data using excel files. * Support and perform all Transportation office tasks as required and needed. SCHEDULED WORK HOURS: Monday through Friday from 9:00 AM - 5:30 PM
REQUIREMENTS: * High School Diploma * Exceptional organizational skills * Excellent verbal and written communication skills: writes clearly and informatively; edits work for spelling and grammar; able to read and interpret written information. Speaks clearly and persuasively in positive or negative situations; listens and gets clarification * Ability to communicate effectively with both internal and external personnel * Ability to work efficiently in a high paced environment * Ability to multi task: handle pressure/delegate information * MS Office (Access/Excel intermediate skill level) * Demonstrates attention to detail: looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness * Identifies and resolves problems in a timely manner; works well in group problem solving situations. * Makes self-available to staff * Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values. * Exhibits sound and accurate judgment; Includes appropriate people in decision-making process * Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position. * Completes work in timely manner; strives to increase productivity * Observes safety and security procedures; Reports potentially unsafe conditions * Adapts to changes in the work environment; Able to deal with frequent change, delays, or unexpected events. * Is consistently at work and on time; ensures work responsibilities are covered when absent * Follows instructions, responds to management direction. * Volunteers readily; seeking increased responsibilities; ask for and offers help when needed. * Ability to work overtime as needed.
Equal Opportunity Employer Minorities/Women/Veterans/Disabled