AV Field Engineer at IES

Job Summary:

The AV Field Engineer I will be able to install and operate most types of AV systems and equipment.

Job Duties and Responsibilities:

1. The AV Field Engineer I will be able to troubleshoot and diagnose equipment problems in a senior service support role. That includes testing, troubleshooting of system components, and functions, and field verification of connections, labels, installation, and work quality.
2. The AV Field Engineer I will understand advanced system drawings, specifications, and technical manuals. They will be able to create shop drawings and submittals for new project kick-off.
3. The AV Field Engineer I must understand Control System and/or DSP program manipulation and commissioning. They must be able to Upload and manipulate code for AV equipment such as DSP (Biamp/QSC/BSS/ClearOne) and upload and manipulate code for (Crestron/Extron/AMX), matrix mixers, and switchers, VTC (Cisco/Polycom).
4. The AV Field Engineer I will be able to commission audio systems.
5. The AV Field Engineer I will be able to configure IP addressable devices and have a basic understanding of data networking
6. The AV Field Engineer I’s work will include work both “in house” and in the field when required
7. The AV Field Engineer I will assume ownership of project installation giving support to field staff and project manager. This includes providing advanced support for field installation staff.
8. The AV Field Engineer I will assist with maintaining and completing project punch-list for project closeouts.
9. The AV Field Engineer I will oversee the technical aspects of projects and IT coordination.

• The AV Field Engineer I will pre quality-check the projects, test all equipment and functionality, and create punch lists.
• The AV Field Engineer I will assist sales staff as needed with product and system demonstrations.
• The AV Field Engineer I will handle other responsibilities as assigned.

Physical and Mental Requirements:

• Must be self-motivated, positive in approach, professional, and lead others to create, develop, and implement project process improvement(s).
• Must promote the Company culture and mission to all employees, vendors, clients, and business partners.
• Must have proven problem-solving skills, critical thinking skills, and the ability to effectively read, write, and give oral presentation(s).
• Must have proven high skill level to interpret blueprints and other project documents, including but not limited to, specifications, reporting, and quality requirements.
• Must able to travel within branch territory and/or regional territory as needed.
• Regular attendance is mandatory

Education, Certification, License, and Skill Requirements:

• Must possess at least a High School diploma or GED equivalency; Bachelor’s Degree preferred.
• Will have at least 3-4 years of overall audiovisual commercial integration industry experience working commercial integration projects.
• Must have a proven track record in audiovisual systems engineering and control systems commissioning
• Must be able to work well with other people
• Must be proficient with Microsoft Office (Word, Excel, and MS Project).
• Must meet Company minimum driving standards.
• Must be able to manage multiple tasks/projects simultaneously.
• Must have demonstrated verifiable ability to define a project, create a project scope of work, develop detailed associated tasks, and manage these to completion and customer turnover.

Career Path:

• Position promotes into AV Field Engineer II.