Administrative Assistant at Mitchell International

Company Overview

Mitchell is a trusted software and service provider to the Property & Casualty Claims and collision repair industries as well as risk management professionals. We provide technology and services that simplify claims handling, repair processes and pharmacy transactions with best in class clinical management and cost containment solutions. Our recent merger with Genex brings together two industry leaders in software and service committed to delivering a first-class experience to the customers, partners and markets we serve. We offer a complete suite of technology enabled solutions, and a proven managed care service mix, allowing us to deliver better outcomes to our clients for their businesses, their employees and their customers.

Job Description

Staff level position responsible for assisting the internal operation of the Physician Recruiting Department.

Roles and Responsibilities include:

• Handle incoming department phone calls, emails, and faxes
• Provider file updates such as address changes
• Updating provider contracts using Word templates
• Requesting and filing provider paperwork
• Fixing incorrect information in provider database and general upkeep
• Troubleshooting and solving computer errors caused by outdated or incorrect provider data
• Field provider inquiries and route to recruiters as necessary
• Backup provider credentialing support
• Other tasks as delegated by the Physician Recruiting Manager and Physician Credentialer

Qualifications

• High School Diploma or GED equivalent; Associate's degree preferred
• Very computer savvy with moderate-to-high experience with Microsoft Office
• Excellent problem solving skills
• Impeccable attention to detail
• Professional oral and written communication skills
• Strong organizational skills
• Ability to stay focused and handle using a computer for an 8 hour workday
• One year of administrative and/or customer service office experience preferred
• Additional experience that is not required but would be a plus:
• CRM or another computer database
• Data entry experience
• Healthcare credentialing and/or licensing
• Any experience in the healthcare industry or working with doctors

Mitchell International, an equal opportunity employer, values the diversity of our workforce and the knowledge of our people.  Mitchell will not discriminate against an applicant or employee on the basis of race, color, religion, national origin, ancestry, sex/gender, age, physical or mental disability, military or veteran status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state or local law.