One of our financial vendors is seeking 5 Call Center Representatives for their Chandler, AZ office.
• Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
• Uses computerized system for tracking, information gathering, and/or troubleshooting.
• May require advanced knowledge of the organization, products and/or services.
• Must have good communication and problem-solving skills.
• May research issues or transfer to a research function.
• May involve cross selling or up selling of other financial products.
• Handles customer calls with somewhat more complexity.
• Training: The first 6 weeks will be training from 8:00-5:00 pm
Regular Hours: Various shifts; including Saturdays. 40 hours per week. Shifts can be scheduled between the hours of 7:00 AM - 12:00 AM (midnight), Monday -Saturday
- 1-2 years of Call Center Experience
-Excellent verbal and written communication skills.
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