Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?
The Clinical Services Associates (CSA) assists the practice manager and physicians in maintaining a patient/customer focus, supports the delivery of high quality care, shares a passion for patient and customer centered care, and assists in meeting or exceeding patient satisfaction and financial/operational targets. The CSA supports the practice by performing clinical and administrative duties as a Medical Assistant and as a Patient Services Associate. The practice will determine, based on operational need, how much time will be spent in each capacity (MA and PSA).
Degree Requirements and Minimum Experience Required:
High school degree or GED required.
2 or 4 year college degree preferred.
Completion of an accredited Medical Assistant program required.
2-3 years of medical office experience, or 4 years of customer service experience, required.
Advanced degree (Associates, Bachelors, Masters) may be considered in lieu of experience.
Thorough knowledge of third party insurance coverage guidelines preferred.
Must successfully complete/pass EPIC schedgistration training/tests.
Minimum Certifications, Registry and/or Licenses Required:
MA Certification Required (Required within 90 days of hire in certain geographic or complex specialty areas).
CPR Certification required.
Computer knowledge and skills required.
Ability to speak English for a business setting.
Customer-focused communication skills (verbal/written) required.
Organizational skills with exceptional attention to detail required.
Critical thinking and multi-tasking skills required.
EMR skills preferred.
Capability to travel / willingness to travel to various practices within the CCA Network, including but not limited to Philadelphia, NJ, Bucks County, Chester County. Will be reimbursed for travel-related expenses
Please upload your Medical Assistant and CPR Certification Cards with your application.
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.
Penn Medicine http://www.pennmedicine.org/careers/
Live Your Life's Work
We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.