Credence provides Innovative and Compliant Business Solutions for Finance & Accounting, Revenue Cycle Management and Technology Platforms for telecommunication, healthcare, financial verticals.
Job Title – Collections Agent
Credence, Inc. is a financial services company looking to grow in the Dallas/Galleria area. We are seeking experienced Recovery Collectors who are motivated, goal-oriented and are ready to grow with us. Bilingual Spanish a plus!
Essential functions of the position:
Manage / collect on past due accounts, some medical insurance knowledge is helpful but not necessary
Contact customers via telephone and make arrangements to bring the account current through superior negotiation skills! Document all actions taken on each account, update customer information such as phone numbers, e-mail, and address. Perform medium skip tracing utilizing internal tools such as Accurint.
We offer competitive wages, plus monthly bonuses.
Paid Vacation / Holidays
Education and Experience:
2-8 years collection experience (Preferred)
2-8 Years Call Center Experience (Phone Inbound / Outbound)
High school graduate
Bachelor's degree preferred
Other duties as assigned.