**A resume will be required to apply to this position. If you have any trouble attaching your resume to your application, please leave a voicemail for Jennifer at 215-741-4424 and she will show you how to add your job history onto your application.
Job Title: Customer Service Representative
Location: New Hope, PA 18938
Type: This is not a temporary job. Only candidates seeking a PERMANENT career opportunity should apply
Hours: 40 hours - Monday - Friday 8am-5pm with an hour for lunch
Starting salary $12- $13/hr for the first 3 months. A performance and attendance review will be done at this time and you'll be considered for permanent hire. Salary increases after hired on permanent range from .$.50 to $1.00 per hour.
You are at this rate for the next 9 months until your 1st year anniversary, there will be another salary review at this time with an increase of $.50 to $1.00 per hour.
Requirements for the Customer Service Representative:
At least 1 solid year or more of Office Customer Service experience
Candidates with 2 or more solid years of Customer Service experience in a field other then an office will also be considered however you must have excellent working knowledge of Microsoft Word, Excel and Outlook and be comfortable with talking to customers on the telephone and typing simultaneously.
Must have professional telephone demeanor.
Knowledge of MS Word, Excel and Outlook are required.
Must have reliable transportation No bus route is available.
Pass a criminal background check (completely clear for the last 7 years) and drug screening.
Job Description for the Customer Service Representative:
Working with a team of 5 other Customer Service Agents. Duties include; taking inbound calls from existing clients that would like to either place an order, receive a price quote or renew their contract. Utilizing Microsoft Word for letters and Microsoft Excel for price quotes and Outlook to send emails.
When discounts are running for certain materials, you may be asked to call exiting clients to notify them of these discounts as they have bought this material before.
Immediate medical/dental benefits available to all TRC employees after you receive your first paycheck. TRC will contribute $8.25 per week to your medical benefit package.
After hired permanent, a full medical package is also offered with company contribution
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