RESPONSIBILITIES:Kforce has a client seeking a Customer Service Representative in Holliston, Massachusetts (MA).
- Provides assistance to customers via telephone or email
- Enters information into systems to document interactions
- Receive orders, requests for invoices, pricing inquiries and order status inquires
- Set up new customer accounts
- Administer sales promotions
- Work to resolve customer issues
- Process returns for credit/replacement/exchange
- Undergraduate degree in related Science field
- Customer service experience required
- Will consider candidates with an unrelated degree and/or experience that closely matches the role
- Proficient with Microsoft Office
- Knowledge of MK Order processing systems, credit card internet software, and SalesForce.com
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.