Is having fun and enjoying what you do for a living a high priority? Do you enjoy working with a team in a fast-paced environment where excellent performance is rewarded? If this sounds like you then LCR is the place to be! We are looking for exciting individuals who have a win-win mindset to add to our customer service and solution oriented team. At LCR we pride ourselves on our fun, easy going, work environment as well as providing a customer experience like none other. If you are looking for a company who wants to invest in your career with a proven training program that has many different growth opportunities then it’s time to give LCR an opportunity to get to know you.
LCR is part of the Hajoca Corporation, the nation’s largest privately held distributor of plumbing supplies for residential, commercial, and industrial construction. In Little Rock we are focused on being the number one residential supplier in the metro area. We have approximately 400 locations, called Profit Centers, throughout the United States.
Since 1858, Hajoca has been blending the strengths and clout of a large company with freedom and opportunity for employees. The company will continue to grow and prosper because our fundamental business philosophy works: emphasis on entrepreneurial spirit, expert knowledge, strong incentives for our employees and devotion to Hajoca’s proven business principles of “Service, Integrity, Reliability.
As a Customer Service Specialist teammate with Hajoca your specific duties will include, but are not limited to:
•Receive, count, and verify incoming shipments
•Assist customers who purchase and/or pick up merchandise at the Profit Center
•Process and fill Sales Orders generated at the sales counter
•Stock the warehouse and maintain cleanliness, order and safety
•Process cash sale returns and refund paperwork in accordance with Company policy and procedure.
•Pick materials for orders, assemble and package the materials for shipment/pick up
•Load/unload trucks and operate a forklift safely
•Drive a Hajoca truck and operate it safely in compliance with Company rules and applicable laws and regulations
•Unload correct merchandise and place it where the receiving party dictates
Although Hajoca is a large company, we work in a decentralized environment where each of our locations, called Profit Centers, is run by the Profit Center Manager as if it was our own small business.
We will give you the tools you need to succeed, investing in your personal and professional growth through targeted training programs, and we will reward the team's success through our profit sharing opportunities and generous benefits package which includes:
•Medical, dental, vision, and prescription coverage
•401 (k) and retirement cash account
•Pre-tax accounts for healthcare and dependent care
•Paid vacation, holidays, and sick time
Hajoca Corporation is an Equal Opportunity/Affirmative Action Employer (EOE and M/F/Disability/Veterans.) We are a drug free workplace, with pre-employment drug screening required. Employment is contingent upon successful completion of a background investigation.
As a Customer Service Specialist teammate, you must have fun at work, be service-oriented, and have a high level of attention to detail. An unwavering commitment to safety is essential, as well as the ability to remain calm in stressful or unexpected situations. All Customer Service Specialist team members must be able to maintain fantastic working relationships with vendors and customers and provide unparalleled customer service at all time.
All interested applicants must possess:
•Be 21 years of age or older
•Possess a proper and valid driver’s license
•Possess a driving record that demonstrates good driving skills
•Pass a DOT physical examination prior to employment and every following two years for as long as you drive a company vehicle
•The ability to learn to safely operate a forklift and other material-handling equipment
•Know of, apply, and practice safety precautions in a warehouse and material handling environment
•Have, or quickly develop, a comprehensive knowledge of product
•Possess the drive to assist team members with other tasks as required
•Basic computer literacy
•Experience in customer service, counter sales, or contractor sales preferred