We are an HVAC company based in the heart of Brooklyn, New York. We service residential as well as commercial locations.
Dispatcher will be responsible for:
1) Assigning employees to residential and commercial locations
2) Coordinating the jobs based on routes
3) Updating the dispatch software as technicians are on the way so that customers get text notifications
4) Making sure that the technicians are updating their notes on their mobile app as well as getting signatures
5) Informing our orders department of any parts needed to complete repairs
Scheduling, phone skills, customer service skills, follow up and time management.
Salary Range: $45K-55K