Field Application Engineer / Pre-sale and after sale service engineer
1. Help sales agent to provide customers with product advice, technical solutions, on-site technical support and technical training;
2.Technical exchanges with customers, understanding and analysis of customer needs, seek for opportunitie for cooperation;
3. Tracking customer complaince or reviews, feedback to the R & D department market, follow up the progress and market response;
4. Help with editing instructions, product manuals and other technical documents, responsible for the relevant technical documentation of the external distribution and sorting.
1, more than one year of R & D experience, or more than two years experience in field application of FAE;
2, communication technology, electronics, information engineering and other related professional;
3, with analog circuits, digital circuits, circuit analysis and other basic;
4, with strong communication skills, strong ability to coordinate resources and customer service awareness.
5, familiar with conventional test equipment, such as oscilloscopes, multimeters and so on.
6, hands-on ability to complete the repair parts simple disassembly, simple welding repair work.