POSITION TITLE: Engineering & Sales Support Engineer
B.S in Electrical, Manufacturing, or Industrial Engineering is required. Experience with quality control processes and production techniques (Six Sigma) is a plus.
This role entails supporting customers and internal sales personnel by creating customized Spec sheets / Datasheets of the Antenna products. Other aspects of the job involve performing R&D in the lab developing Antenna systems / products and also creating drawings and interacting with the manufacturing firms.
Proficiency with AutoCAD is desired. This job requires great levels of attention to detail, where in factory drawings need to be inspected very thoroughly and any mistakes or omissions should be promptly communicated and rectified prior production. This person must be a good communicator and be proficient at English. This individual will spend good amount of time creating product drawings & drafts (both 2D and 3D), and also communicate them to the factory personnel. This job requires regular interaction with internal sales personnel in evaluating customer’s technical requirements, and also interaction with factories and manufacturing firms (both domestic & oversees) on a daily basis. Majority of the role will be focused around antenna manufacturing and quality control.
This job requires performing incoming quality checks on the manufactured parts to identify any defects. And will later work with the factory in implementing appropriate quality control procedures that will mitigate these problems.
Must be a self-starter who enjoys working in a dynamic team environment, and can thrive in a small team environment. should be open and be able to travel (both domestic & International). There can be anywhere from 10%-30% of travel per year.
Organizes all ongoing, recurring and project based job duties to achieve maximum efficiency and accomplish assigned tasks as per predefined deadlines, while also remaining flexible to make adjustments to schedules as required.
Proceeds with assigned job duties with little or no supervision, and carries through tasks to completion. Performs additional assignments and responsibilities when assigned, including more difficult and complex tasks.
Effectively communicates orally and written format as required within the department as well as company-wide. Must be proficient in English. Keeps colleagues and management well informed, and makes a conscious effort to communicate in a clear and concise manner, thereby ensuring facts are understood. Encourages comments and listens carefully to all feedback given by others.
Must be able to effectively interface with factories on a regular basis. Should possess good communication skills. Must be a self starter who can motivate oneself. Should be a complete team player. Must be familiar with inspecting manufacturing lines, spot checking different sub-parts and assembly steps/procedures for identifying failures.
Personal conduct is in the best interest of WPI, per policies and procedures contained in the Employee Handbook.
ATTENDANCE AND PUNCTUALITY
Demonstrates a concern for being “on time, to be present on the job and physically engaged in work related activities per predefined, documented work schedule.
This job requires coordinating with manufacturing facilities overseas on a dynamic basis. This can sometimes include communicating with factories and employees during evenings and weekends.
Will travel to the Factories & Test houses (both domestic & International). About 10%-30% of travel is possible. Will also be visiting clients occasionally.
Sets an example for employees to follow in the support and adherence of all WPI policies and procedures as documented in the Employee Handbook.