RESPONSIBILITIES:Kforce has a client in search of a Helpdesk Support Senior in Hillsboro, Oregon (OR).
Essential Job Functions:
- Provides Level 1 and Level 2 support
- Helpdesk needs include phone support, handling minor triage issues with basic troubleshooting and escalating all other issues to Level 2 and 3 support
- Responsibilities include maintaining, developing, and supporting personal computers, servers, local and wide area network, software, and data communications technologies throughout the Firm, to maximize Firm-wide productivity and minimize system downtime
- Assists with Helpdesk duties and installs hardware and software
- Associate degree, technical diploma, or 2 years technical troubleshooting experience
- 4 years of support experience
- Knowledge of O365, VPN, and Active Directory
- Phone Support experience
- Symantec Management Agent
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.