Under general supervision, performs a variety of personnel related administrative duties. Provides information and clerical support to the department head and employees regarding human resources activities, policies, processes, and procedures. Prepares various correspondence and memoranda. Coordinates activities related to area of assignment.
1.Performs a wide variety of clerical, administrative, and office support duties in support of the Chief Human Resources Officer and Human Resources Department.
2.Provides customer service both in-person and by telephone. Answers questions from employees regarding human resources practices, policies, and procedures within scope of responsibilities.
3.Acts as a secondary support to the Chief Human Resources Officer and a back-up to the Sr. HR Assistant.
4.Assist Managers with timecard issues through HCM.
5.Provides general clerical and administrative support to the department. Composes letters, memorandums, and other correspondence related to assigned human resources duties and activities. May prepare reports requested by Chief Human Resources Officer.
6.Manage monthly and quarterly employee recognition programs.
7.Maintains records of Notary Publics within the Bank.
8.Maintains personnel records, ensuring timely and accurate recordings and record keeping.
9.Arranges pick-ups for files/records to be archived. Orders files/records from archive when requested.
10.Researches, compiles, and analyzes data for special projects and reports.
11.Maintains and tracks employee performance evaluations and Annual HR Certification.
12.Sends HR notifications of terminations and leave of absences
13.Prepares Verification of Employment letters as employees request.
14.Assist in Recruitment efforts including but not limited to: posting opportunities on college boards, creating job flyers for career events, and uploading staff requisitions into ATS.
15.Performs a variety of general office support duties, including but not limited to: maintaining calendar of activities, meetings, and various events for Chief Human Resources Officer, processing mail including receiving, sorting, time-stamping, logging, and distributing incoming and outgoing correspondence and packages, filing, and ordering office supplies.
16.Maintains the HR file rooms.
•Education: Two years of college level course work in business, HR management, or closely related field preferred.
•Experience: At least one to three years of increasingly responsible administrative experience in personnel administration activities preferred. Customer service experience is a plus.
•Skills/Ability: Knowledge of basic human resources functions and procedures. Knowledge of office procedures, methods, and equipment including computers and applicable software applications such as Word, Excel, and PowerPoint. Good business writing skills. Good telephone and email etiquette. General understanding of functions and structures of a business organization. Good understanding of methods and techniques for basic report preparation and writing, and recording keeping and filing. Good English usage, spelling, grammar, and punctuation. Ability to exercise good judgment and maintain confidentiality in maintaining critical and sensitive information, records, and reports.