The Auto Club Group’s AAA Travel division is looking for
a highly motivated, experienced Leisure Travel Agent in our Fort Myers, Fl Location
*Does working for the most trusted and respected leader in the travel industry sound exciting to you?
*Does the thought of making travel dreams come true sound rewarding to you?
*Are you sales focused and ready to provide unsurpassed customer service?
*Are you passionate about working in the travel industry and exceeding your customer’s expectations?
Then We Invite You To Review This Opportunity!!
***What do we have to offer you?***
*Support of the Most Trusted and Respected Brand Behind You!
*Comprehensive Training and Support from Day 1 and Beyond
*Travel Continuing Education Opportunities to Include Familiarization (FAM) Trips, Certification, Professional Designations & Specialist Courses
*Strategic and Branded Partners and Systems Training
*A Lead Management Prospecting Tool
*Personalized Marketing/Promotional Materials/Top Customer Promotional Collateral
*Corporate Direct Mail to Members Including Special Promotions, eNewsletter, Collateral and Advertising
*Personalized Auto Club Group Webpage and more...
This is a full time, onsite, sales position with great benefits to include, but not limited to:
- Medical, dental and life insurance
- Paid vacation
- FAM opportunities
- Educational assistance
- Special employee discounts and perks
Primary Duties and Responsibilities:
*Utilize professional selling skills to determine client’s vacation needs, create a memorable vacation, close the sale and build customer relationships.
*Provide an outstanding customer experience through product knowledge, industry news and destination expertise.
*Support and embrace AAA Auto Club Group Preferred Supplier program, AAA Branded Product & Services, preferred automation methods and all other Travel Agency strategy initiatives.
*Proactively seek sales opportunities through various avenues to include: travel mail/email campaigns, utilizing a Lead Management system, walk-ins, outbound client calling, client retention, self-marketing and customer referrals.
*Utilize task management to support the sales process and complete tasks in a timely manner.
*Participate in trade shows and other promotional events as created by Auto Club Group to increase sales and promote travel products, travel industry programs, product and supplier training, ACG specific training programs and Continuing Education opportunities to increase knowledge becoming “the source” to clients for all their travel needs.
*Ensure all documents, client files and customer database profiles are completed accurately and timely.
*Meet and exceed Minimum Adjusted Sales Goals.
*Travel school graduate
*Travel sales experience
*CRM systems experience
*Galileo experience (or equivalent Global Distribution System)
Office environment. Limited travel to industry seminars, training, shows, events and Continuous Education opportunities. Branch hours vary by location and may include evenings and weekends.
*High school diploma or the equivalent
*Must qualify, obtain, and maintain all applicable state licenses required for selling and/or servicing Auto Club Group products
*At least 2 years professional sales experience (preferably in travel)
Knowledge and Skills:
*Ability to aggressively pursue sales through proactive marketing
*Effective skills to build long term customer relationships
*Excellent customer service skills
*Computer and Internet skills
*Ability to manage time in a fast paced environment while maintaining high quality results
Important Note: The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.
The Auto Club Group, and all of its affiliated companies, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
The Auto Club Group offers a competitive compensation and benefits packages including a base salary with performance based incentives; medical/dental/vision insurance, 401(k), generous time off, a complimentary AAA Membership and much more!
The Auto Club Group (ACG) provides membership, travel, insurance and financial services offerings to 9+ million members and customers across 11 states and 2 U.S. territories through the AAA, Meemic and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.