Member Service Representative, Neosho, MO (full-time) Job Summary: Perform routine member transactions via telephone or in person, including but not limited to deposits, withdrawals, cash advances, loan payments, loan advances, transfers, check cashing, cashiers checks, and money orders. Greet members and answer phones. Answer members inquiries and direct to proper staff member when appropriate. Assist members in opening new accounts, including sub-accounts, and perform the necessary file maintenance to these accounts. Assist members with questions and account inquiries to include, but not limited to: ordering statement copies, check copies, check orders, placing stop payments, disputing unauthorized transactions, tutorials on using electronic services, etc. Other duties as assigned. Educational and Experience Requirement: High School Diploma 1 year experience in financial institutions preferred but not required Required Skills: Ability to present oneself as well as Service 1 FCU in a professional manner Flexibility in work assignments Ability to analyze and research information Attention to detail Knowledge of Credit Union products and services Excellent written and verbal communication skills, positive outlook and outstanding interpersonal skills are a must. Service 1 FCU provides a comprehensive benefit package. Wages commensurate with experience. EOE. Submit resume and salary requirements to firstname.lastname@example.org or by mail to: Service 1 Federal Credit Union, Attn.: Careers, P.O. Box 810, Muskegon, MI 49443.
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