American Homes 4 Rent
Get in on the ground floor of a rapidly growing company, unique in the industry. As one of the country's fastest-growing property management companies of single-family rental homes, American Homes 4 Rent has the youth of an exhilarating and fluid start-up culture and permanency of a well-founded corporation, rich with diversity. As pioneers in the industry, solidified by our place on Wall Street, American Homes 4 Rent (AMH:NYSE) is currently looking for qualified candidates. With a culture of unprecedented growth, quality and innovative collaboration, we are seeking personalities to complement our attributes.
The Market Maintenance Representative is responsible for acting as the liaison between the Property Management Field Staff Service department and tenants to ensure maintenance requests are resolved in a timely manner.
- Provides support to Field Manager to resolve move-in maintenance requests by contacting vendors and scheduling work orders as needed on properties
- Provides support on escalated maintenance issues by monitoring work orders and providing phone support for tenants to create work orders for past due or incomplete maintenance issues
- Provides troubleshooting support for tenants by attempting to diagnose and resolve maintenance issues without cost
- Creates work orders if issues aren't resolved after initial troubleshooting attempts
- Assists in evaluating the quality, cost, and service of vendors by visiting properties to ensure vendor accountability
- Makes recommendations on new vendors and reports underperforming vendors to management
- Updates Yardi to maintain accurate history of maintenance issues
- Facilitates communication between AH4R, vendors and tenants to ensure maintenance requests are completed in a timely manner
- High School Diploma or (GED) equivalent
- 3 plus years' experience in a construction related field
- Knowledge of components of single-family homes and related systems and structures
- HVAC and/or repair service experience preferred
Work where you feel right at home -
If you are a versatile professional who values culture, a constructive environment and the potential for exponential growth, we want to work with you! Apply now and someone from our Talent Acquisition team will reach out to you soon!
Related keywords -
Market maintenance representative, maintenance, liaison, field operations, representative, construction, field manager, maintenance, support, property management, full time