Medical Dispatcher III, Ambulance- Cencom at Atlantic Health System
Livingston, NJ 07039
About the Job
Atlantic Health System is seeking a Per diem EMS Medical Dispatcher III to work varied shifts, including some weekends for Livingston-Atlantic Ambulance.
Essential Functions:
The Atlantic Mobile Health Dispatcher III is an integral part of the Emergency Medical Services Department supporting the Basic and Advanced Life Support personnel.
•The dispatcher is responsible for assignment of the most appropriate ALS and/or BLS resource to meet the patient and customer’s needs while assuring the safe completion of the emergency through superior communication and customer service skills.
•The Atlantic Mobile Health Dispatcher III is an integral part of the Emergency Medical Services Department supporting the Basic and Advanced Life Support personnel.
•The dispatcher is responsible for assignment of the most appropriate ALS and/or BLS resource to meet the patient and customer’s needs while assuring the safe completion of the emergency through superior communication and customer service skills.
EDUCATION:
High school diploma/GED/ equivalent
911 Officer (BTC) and EMD (New Jersey or National Academy) preferred Emergency Medical Technician or Paramedic
QUALIFICATIONS:
Previous emergency and/or medical transport dispatching experience of at least one year
• Excellent telephone/radio voice, oral and written communication skills
o Able to clearly communicate professionally, both verbally and in writing, in English language without excessive loudness that is disruptive to coworkers in a close quartered setting and not so softly one cannot be heard in a loud and often noisy work environment
o Must be capable of writing in English language utilizing pen on paper or electronic communication in a very expeditious manner.
• Able to use a computer and be highly proficient and accurate with data entry. Must be computer savvy to navigate various software applications comfortably.
• Ability to work under pressure and in excessively high call/trip volume periods
• Ability to maintain a calm demeanor and ability to process information and make critical, sound and quick decisions
• Punctual and stringent about his/her work, attendance and reporting
Atlantic Health System aims to deliver the highest quality, safety and care combined the best experience for our patients and their families. We are confident that you will find success within Atlantic Health System, which has been named for the 12th year in a row to Fortune’s “Top 100 Best U.S. Companies to Work For” list. We believe you will find that our culture of collaboration and care exemplifies the value we place on our patients, their families and our employees.
Atlantic Health System, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status.