Under general supervision, assists with organizing, sorting, and filing all incoming and outgoing patient information. Prepares charts for patient visits. Files, locates, retrieves and delivers medical records as assigned. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
-Pulls charts for scheduled appointments in advance according to guidelines.
-Copies, mails, and/or faxes patient chart information as requested and authorized. Documents all processes.
-Locates missing charts as needed. Assists in preparing and filing all internal and external correspondence and medical reports into patients medical record according to filing system.
-Sorts and files all returned charts, pulling any outguides.
-Picks up outguides at designated locations and returns to Medical Records.
-Pulls charts, files outguides, and delivers requested charts to designated locations. Makes copies of dictated interval notes accordingly.
-Replaces damaged charts as needed, and/or starts a second volume when chart space has been maximized.
-Assists in purging deceased and inactive charts as scheduled and according to guidelines. Pulls charts, dates and stamps and attaches encounter form. Drops encounter form when there is a cancellation.
-Pulls charts for telephone messages and delivers to physicians, phone nurse and medical assistants. Sends outgoing faxes and distributes incoming faxes.
-Keeps a record of new patients for weekly physicians meeting and pulls appropriate charts. Provides back-up assistance as needed by front office staff.
-Keeps inventory and orders office supplies as needed. Runs office errands as needed.
-Demonstrates an understanding of patient confidentiality to protect the patient and clinic/corporation.
-Follows policies and procedures to contribute to the efficiency of the front office. Covers for other front office functions as requested.
-Prepares correspondence, memos, forms and other typing as requested by supervisor.
High school diploma or equivalent required. Minimum of three years office experience, preferably in a medical office setting. Previous experience in a medical records department.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work may require sitting for long periods of time; also stooping, bending and stretching for files and supplies. Occasionally lifting files or paper weighing up to 30 pounds. Requires manual dexterity sufficient to operate a keyboard, calculator, telephone, copier and other office equipment. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts. It is necessary to view and type on computer screens for prolonged periods of time.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment. Involves contact with patients and public.
The US Oncology Network is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.