Alluvion is currently hiring for a Medical Scheduler for a contract to hire opportunity in Jacksonville, FL with a well known reputable company.
- Prior experience in a healthcare setting.
- Prior scheduling experience in a medical office preferred.
- Prior call center experience a plus.
- Ability to consistently deliver excellent customer service with a patient-care focus.
- Excellent communications skills, both verbally and in writing.
- Ability to handle sensitive and confidential information.
- Computer proficient.
- Answer high volume incoming calls to coordinate and schedule patient appointments.
- Collect patient personal data and insurance information.
- Make calls to reschedule appointments when necessary.
- Answer questions and provide other information as requested.
- Direct calls to other departments as needed.
- Maintain the strictest patient confidentiality and adhere to HIPAA guidelines.
- Previous Orthopedic experience is a HUGE PLUS