We are looking for a highly motivatedand driven high-level Office Manager to join our team. The position will be responsible for working with our customers and internal team members to provide the highest quality customer support.
The ideal candidate will be proficient in typing, an excellent proofreader, and the willingness to perform a wide variety of administrative functions as required by the management team of PremiumAudit.com. Time management skills and the ability to juggle multiple projects while meeting deadlines are vital to the success of PremiumAudit.com. Written and oral communications will be clear, friendly and reassuring, and will convey the PremiumAudit.com brand.
- Compiles, sorts, and verifies accuracy of data to be processed.
- Respond promptly and professionally to phone and e-mail inquiries; maintain customer confidence in all interactions.
- Resolve complex customer issues and follow up with appropriate internal and external resources as needed to drive to resolution.
- Performs general office duties such as typing, answering all incoming phone calls; photocopying; scanning; filing; ordering and maintaining office supplies and equipment.
- 4+ years of high-level administrative and customer service support experience is a MUST.
- Must possess a positive and cheerful attitude.
- Attention to detail is required.
- Excellent interpersonal and customer service/phone skills.
- Excellent communication skills using diplomacy and discretion.
- Ability to work independently in a fast-paced environment and stay cool under pressure.
- Strong organizational and time-management skills.
- Ability to multi-task and work on projects where considerable judgment and initiative are required in resolving problems and making recommendations.
- High level of computer literacy with command of office software including Outlook, Excel, Word and familiarity with using database applications.
- Accounting experience is preferred but not required.
- Paid holidays
- Personal and sick time off
- 401(k) plan
For more information about PremiumAudit.com, please visit us at www.premiumaudit.com .