We are one of the largest online retailers for designer evening dresses. We have gained worldwide recognition for our excellent selection, superior designs and outstanding service to our customers.
We are opening our new retail store in our showroom and we are looking for dynamic, fashion savvy Account Executive to work both with our online customers and our retail customers in our showroom. The qualified candidate should be able to think on their feet and find creative ways to assist our clientele in finding the perfect dresses for their upcoming events.
- Sell, Sell, Sell! via our call center with our online customers and in person with our retail customers
- Respond to customer inquiries via Telephone, Live Chat and Email
- Communicate with our designers to resolve customer inquiries.
- Help style our customers by suggesting available designs that meet their specifications.
- Provide customer assistance regarding their orders.
- Book and confirm sales appointments, as well as manage showroom calendar.
- Maintain the Showroom as a professional place of business
- Other duties as assigned
- Possess a professional, knowledgeable, positive and energetic attitude
- Delivers superior customer service
- Effective listening, communication (verbal and written), and negotiating skills
- Accuracy and attention to detail
- Professional demeanor
- Demonstrated understanding and application of effective selling strategies and techniques
- Previous sales experience. E-Commerce experience a plus
- Proficient computer skills and ability to learn new programs
- Ability to multi- task.
- Team player who works productively with wide range of people
- Able to handle difficult customers with diplomacy and tact
- Capable of following written instructions and documented procedures
- Superior presentation/public speaking skills
- Sales commission on every item sold.
- No Cold Calling!
- Fun Work Environment.
- Set schedules.
- Employee Discount
- Generous vacation and paid time off
- All you can eat snacks!
*Bi-Lingual in Spanish or Arabic a plus