Patient Care Coordinator at Company Confidential

Patient Care Coordinator I

Part time administrative position for a busy optometric practice in Hopkinton.  Friendly working environment.  Strong multitasking, math and organizational skills required. Excellent verbal and customer skills required.  Must be flexible as hours include some evening and Saturdays.   Must be flexible to work between two office locations (Medfield and Hopkinton).

Daily responsibilities include:

Answering all incoming phone calls

Scheduling appointments and overseeing the schedule

Collection of copays and payments for all services

Reconciling money at end of day and preparing nightly deposits

Preparation of charts

Verifying insurance prior to appointments

Entering patient charges for all services

Monthly recall cards

Checking business website daily for emails and appointment requests

Communicating with billing company & patients

Sending out month end statements to patients

Supporting doctor and staff in tasks to provide a smooth functioning office

Participation in the cleaning and tidiness of office

Other responsibilities may include:

Assisting opticians

Helping patients with eyeglass selections

Checking in contact lenses