CareersUSA, a leader in the staffing industry with over 37 years of experience has another job opportunity for you:
Our client is seeking a Patient Phone Care Representative in Boca Raton, FL.
Earn $31,000.00 to $35,000.00 per year at this full-time, permanent position. Work 40 hours per week, Monday through Friday, 1:00 PM to 9:00 PM.
- Sells patients on the benefits of being a member of an affiliated practice by consistently tailoring the Program benefits to patients
- Handles inbound activity as well as outbound calling campaigns
- Accurately documents patient customer relationship management database (Salesforce) with outcome of interaction/outreach
- Performs general research and problem resolution. Escalates patient issues and concerns to management as necessary.
- Demonstrates a professional and positive demeanor in responding to all telephone and written inquiries
- Associate's Degree
- Must have at least 1 year of prior sales experience, including but not limited to inside sales or call center environment, and have previous experience with advanced phone systems
- Proficient at typing with speed and accuracy
- Ability to establish priorities, work independently, and manage objectives with little supervision
- Ability to identify, handle and resolve recurring issues
- Ability to organize and handle multiple tasks simultaneously
- Knowledge of modern office procedures and methods including telephone communications, office systems, and organized record keeping
- CareersUSA - Boca Raton
- Ph: 561-981-8200
- Fx: 561-981-8213
- E-mail: firstname.lastname@example.org