Position SummaryArizona Oncology Associates is looking for a Patient Services Coordinator. Great opportunity to join a team that focuses on patient care - Located in beautiful Arizona, you will have the ability to enjoy small town living with big city amenities on top of a rewarding work/life balance.
The ideal candidate will have the following background and experience:
- High school diploma or equivalent required. Some receptionist or office experience preferred. Proficiency with computer systems and Microsoft (Outlook, Office Word, and Excel) required.
-Must successfully complete required e-learning courses within 90 days of occupying position.
-Demonstrates Adaptability: Handles day to day work challenges confidently; is willing and able to adjust to multiple demands, shifting priorities; demonstrates flexibility.
-Shows Work Commitment: Sets high standards of performance and works efficiently to achieve them.
-Commits to Quality: Emphasizes the need to deliver quality products and/or services
- Position is considering all levels of experience
- Professionally greets and welcomes patients and their friends/family. Registers and schedules appointments for patients in a efficient and timely manner. Answers, screens, and directs all incoming calls to appropriate personnel relaying messages between patients and clinical staff. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards, and US Oncology*s Shared Values.
-Greets patients and visitors to the clinic in a prompt, courteous and professional manner. Checks in patients and informs clinical staff of patient arrival.
-Provides and explains paperwork for the patient to complete prior to examination. Collects, proofs for completeness, and files patient forms. Updates demographics and insurance information in the system. Collects co-pays and balances; provides receipt.
-Answers, screens, and responds to routine questions, routes to appropriate personnel, or take thorough messages. Pages clinic personnel as appropriate. Communicates messages in an accurate and timely manner according to procedures.
-Checks patients out after examination. Schedules returning appointments in accordance with physician and/or office guidelines. Provides patients with appointment details such as time, location, directions, instruction sheets, and other details.
-Records patient cancellations and missed appointments; reschedules appointments. Notifies appropriate staff of the cancellation and makes note in patient chart.
-Provides general administrative support by filing charts and forms. Maintains lobby area in a neat and orderly manner. Maintains a legible supply of forms and appropriate office supplies required for daily activities.
-Adheres to confidentiality, state, federal, and HIPPA laws and guidelines with regards to patient*s records.
-Other duties as requested or assigned. May type memos and forms..
As the largest cancer practice in Arizona, we are proud to provide advanced and compassionate Medical Oncology, Radiation Oncology, Gynecologic Oncology and Hematologic services. Our physicians and staff incorporate a multidisciplinary, personalized approach to treatment to enhance the patient experience by providing complete care in convenient, community-based locations.
We are proud to provide patients with access to the latest treatments, state-of-the-art technology, and an extensive research program. We believe it is beneficial to patients’ that these therapies are provided in a community setting, because it allows you to remain close to home and to your support system. Arizona Oncology physicians are supported by talented clinical staff that are sensitive to the needs of cancer patients and their caregivers.
United in Healing with The US Oncology Network
Arizona Oncology is united in healing with The US Oncology Network, one of the nation’s largest community-based cancer treatment and research networks focused on advancing cancer care in America. As an affiliate of The US Oncology Network, Arizona Oncology is united with more than 1,000 physicians and 10,000 cancer professionals nationwide.
Ready For Your Next Career Challenge? We’d Love to Hear from You!
If you possess the above qualifications and a desire to make a difference, we invite you to submit your resume and apply. In addition to a great career opportunity, we offer excellent benefits, a team environment, professional development, and the chance to be part of a nationwide network dedicated to fight the war against cancer.
The US Oncology Network is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.