Program Assistant I
Arlington, VA • (Arlington, VA, 22204)
Position Objective: Provides principal administrative support in an office, sometimes to one individual but in most cases to the entire office or program division.
Duties and Responsibilities:
• Maintain a close and highly responsive relationship to the day-to-day activities of the office supervisor and staff.
• Work fairly independently receiving a minimum of detailed supervision and guidance.
• Perform various clerical and secretarial duties requiring knowledge of office routine and an understanding of the organization, programs, and procedures related to the work of the office.
• Carry out recurring office procedures independently, and selects the guideline or reference that fits the specific case.
• Receive specific instructions on new assignments and ensure completed work is checked for accuracy.
• Respond to routine telephone requests that have standard answers.
• Refer calls and visitors to appropriate staff.
• Control mail and assure timely staff response, and send form letter
• Maintain recurring internal reports such as time and leave records, office equipment listings, correspondence controls, and training plans.
• As instructed, maintain calendars, make appointments, and arrange for meeting rooms
• Responsible for setting appointments and arrange meeting rooms.
• Review materials prepared for supervisor’s approval for typographical accuracy and proper format.
• Maintain requisition supplies, printing, maintenance or other services.
• Type, take and transcribe dictation, create and maintain office files.
• Reserve and prepare classrooms: organizing training materials (including duplication and/or photocopies, preparing name tents, door signs, etc.), submitting service requests, and assisting in basic logistical arrangements, running reports, and providing general administrative support to students, instructors, and guest speakers.
• Perform data entry on course registration/enrollment, run reports.
• Provide general administrative support to students, instructors, and guest speakers.
• High School Diploma.
• Two to three years of experience in a related field
• Secret Clearance
• Bachelor’s degree highly preferred
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Work experience in an educational or training institute, highly desired
o Skills or experience relevant to the particular training division, preferred
• Superior organization skills
• Effective oral and written communication skills
• Ability to follow technical direction as delivered by the government technical monitor and/or government staff members
• Ability to interact effectively in a multicultural setting
• Ability to manipulate information in existing databases
• Familiar with or the ability to learn survey research software, databases and reference materials to collect information
• Ability to present yourself professionally in a government environment and to inspire confidence with those with whom you have contact