Quality Manager – Crystal Lake, Illinois
Purpose of the Job:
This position is responsible to plan, direct and control manufacturing product quality, quality systems and improvements. Contributions of this manager will directly support the company’s operational strategy and enhance team performance.
Key Responsibilities (Essential Job Functions):This self-motivated individual will provide support for, but not limited to, the following areas:
Manage the quality department process inspectors.
Lead and Implement a Quality System comparable to ISO9001, QS9000, and TS16494.
Manage the customer complaint system, which will include return analysis, actionable data collection, and improvements implemented in order to improve the product quality.
Work with shop floor managers, supervisors, and operators to drive quality improvements.
Actively lead teams in problem solving to drive results and improvements through the use of structural team problem solving techniques such as Six Sigma, Ford Global 8-Disciplines, Design of Experiments, etc.
Summarize and report defect analysis, corrective actions, implementation status and effectiveness.
Develop and document production quality control plans in order to verify and ensure all stated production and product characteristic are met.
Implement Gage R and R and process capability studies.
Perform internal and supplier quality system audits to ensure quality systems are being maintained and improved.
Participate and Lead Lean/ Kaizen events.
Reduce Scrap cost throughout the facility.
Develop and maintain strong relationships within the Manufacturing team.
Set personal goals and objectives to stay abreast of and apply world-class quality practices.
All other duties as directed by supervisor.
Experience & Education:
Undergraduate degree in Engineering or equivalent
Six Sigma Black Belt and mastery of lean manufacturing principles and applications are desired
3-5 years’ experience in quality management
ASQ Certification as a Quality Engineer is preferred
MS Office products to include Word, Project, and Outlook
Working knowledge of Minitab, CAD, and ERP Systems
Mechanical aptitude, strong quantitative skills, financial competency
Strong interpersonal skills; ability to work with groups across disciplines
Self-starter with high energy level
Able to effectively communicate with all levels of Associates up to and including Senior Management
Special Physical Requirements
Regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
Occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus.
Office environment with exposure to the Manufacturing areas requiring safety glasses and hearing protection.
Some days may be limited to manufacturing area while other days may be 100% of the time.