Clerical duties include and are not limited to the following: Maintain a busy reception desk while answering phones, distribute incoming mail and manage e-fax system, access various ins. carriers' sites and retrieve renewal policies and other policy documents. Maintain postage meter/mail out various letters and complete/update projects for agency Principles. Generate pending cancellation letters, enter/attached/research claims and other important documents within the agencies management system. Responsibilities vary throughout the day, multi-tasking, accuracy and attention to detail a must.