The Information Technology Department of a Professional Services Organization has an opening for an Systems Engineer in either their Tallahassee or Washington, DC office.
The ideal candidate for this role will have a strong record of managing enterprise infrastructure systems, backup and disaster recovery technologies, scripting, project management skills and the ability to work well in a collaborative team environment. Responsibilities include but are not limited to the following:
Applying knowledge of VMware ESX and related systems to evaluate and maintain the technical environment.
Working closely with Platform team leads and other team members in a proactive manor.
Providing support of the VMware environment with the following key responsibilities: Providing expertise and support for virtual technologies. Building, documenting, and testing VMware virtual solutions. Scripting and developing innovative tools to solve operational issues. Providing support for the VMware environments. Evaluating and analyzing current virtualization infrastructure to provide optimum performance on an ongoing basis.
Overseeing the day-to-day operation of various backup solutions including hardware/software support, training, and special projects.
Working closely with application owners to verify successful backups of all necessary data are being completed.
Actively seeking to understand end user computing needs and ensuring the design, implementations, management, procedures, and automation align with the policies of the Firm and the needs of the users.
Planning and managing the full life-cycle of complex, multi-phase application integration, and implementation projects.
Providing written requirements, system architecture designs, test plans, implementation plans and operation guides for designated technologies.
Analyzing current enterprise and making recommendations for capacity planning, performance tuning and design issues.
Supporting and monitoring Firm policies and procedures as pertains to the Information Technology Department.
Identifying and prioritizing system requirements, patches, and enhancements.
Communicating status and key business information effectively to both executive management and internal clients.
Working closely with key vendors to support infrastructure, address escalated issues, and keep current with technology portfolio.
Participating in the on-call rotation to provide infrastructure support for escalated events outside of productions hours, weekends and possibly holidays.
Meeting deadlines for deliverables.
College degree preferred; equivalent experience will be considered.
A minimum of three years of experience in providing VMware and system support in a Microsoft Windows enterprise network.
Previous employment in legal information technology is desired, but not required.
Demonstrated knowledge of the following application technologies: current Microsoft server operating systems, Active Directory, VMWare, vSphere 5.x or greater, vCenter, Site Recovery Manager, DNS, DHCP, VLANs, TCP/IP, DFS, Cisco UCS, EMC VNX, NetApp ONTAP, Veeam, CommVault, and FalconStor.
Proven strong analytical and troubleshooting skills.
Strong client service skills with customer service driven mindset.
Detail oriented and has a sense of urgency.
Highly motivated self-starter with ability to work effectively, and independently with minimal supervision.
Innovative and creative thinker.
Ability to communicate clearly, and concisely, both orally and in writing.
Possess a strong sense of achievement and a willingness to contribute in a dynamic team environment.