Hiring Now - Technical Assistance Associate.
Flexential stands for so.mething not often found in the world of IT transformation: the human touch. The best infrastructure solutions aren’t about infrastructure, they’re about people. With a mission to accelerate customer success through people and technology, we build trusted relationships and deliver tailored, value-added and reliable solutions to demonstrate the power of people in a technical world.
Utilizing our people, values and reliable performance, Flexential is deeply invested in the success of our 4,200+ customers, who trust us to deliver core data center solutions of colocation and connectivity, as well as cloud, managed solutions and professional services. Flexential’s robust suite of assets spans 21 domestic and international markets and comprises 41 highly redundant and connectivity-rich data centers.
Technical Assistance Center Manager
The Technical Assistance Associate I (TAA I) is a 24x7x365, market based position responsible for providing physical and technical support to Flexential customers and resources. Candidates to be considered for this role must be able to work within the framework of the overall Flexential Support Strategy. TAA I’s must be able to demonstrate the ability to represent Flexential during interactions with customers and internal resources in a calm and professional manner.
The Technical Assistance Associate must have a solidified understanding of Facilities infrastructure, Windows operating systems, PC Troubleshooting and Management Applications. TAA’s must be able to demonstrate the ability to represent Flexential both professionally and technically during interactions with customers and internal resources in a calm and professional manner.
Why Work with Us:
At Flexential, we value the unique contribution of every team member and believe that through innovation and flexibility, we can delight our customers with best-in-class solutions. We enjoy unique employee perks, such as our employee “get healthy” subsidy which enables team members to experience life to the fullest – enter a race, learn how to cook or skydive, or buy a membership to that boutique fitness place near you - the options are endless!
With our work hard, family-oriented culture, we recognize the importance of celebrating individual and team success. Through employee driven activities organized by our Culture Committee in every region, “we work hard and play harder.” We love to celebrate together with summer BBQs, go kart racing, movie nights, tailgates, and family picnics.