The Technical Writer III will efficiently break down software processes and effectively communicate the breakdown in writing. Follow the principles of Minimalist Documentation to create concise customer-facing technical content such as Online Help, User Guides, Installation Guides, Administrator Guides, Release Notes and Whitepapers for one or more software products. Actively participate in daily Scrum stand-up meetings, weekly planning, and review meetings. Estimate the relative size of tasks and track and manage project efforts using team collaboration tools. Collaborate with cross-functional teams, including Software Engineering, Quality Assurance, Design, Project Management, and Marketing to produce high-quality and accurate customer documentation. Develop topic-based single-source DITA XML documentation using Oxygen and maintain legacy documentation as needed in FrameMaker and Madcap Flare. Participate in process of converting legacy documentation to DITA XML as applicable. Test the user interface for consistency, simplified workflow, and internationalization; validate, test, review, and edit new and existing customer documentation for quality.
Bachelor’s degree in Technical Writing (OR other field/high school diploma with at least 4 years experience in a technical writing role). Strong writing skills, namely a command of grammar, syntax, diction, and the conventions and best practices of writing a variety of technical documents. Experience writing topic-based, minimalist documentation. Experience in an Agile software development environment.
Desired Characteristics: Experience in DITA or other XML structured authoring environment.