Technology Assistant – Office Support PT SY20/21 at Avondale School District

I. General Description:

To perform administrative assistance and support for staff of the technology department, and to provide basic technology support and assistance for technology end-users in the district.

II. Qualifications:

1. Must possess a high school diploma.
2. Must have two years experience as secretary or administrative assistant.
3. Must be proficient with common software used in an office setting, such as MS Word, Excel, and PowerPoint, and in the input and organization of data.
4. Must be a skilled and proficient self-learner in the use of computers, Macintosh platform preferred.
5. Must be a highly organized and efficient worker; must be able to communicate effectively.

III. Essential Duties and Responsibilities:

1. Create and maintain inventories for equipment, software, and other department resources. Coordinates software licensing for the district; maintains a database of licensing by site.
2. Assists staff with preparation of printed materials: copying, printing, binding, etc.
3. Assists district and community with preparation of online materials: posting content with district CMS or other online resources, etc. 
4. Performs basic help-desk functions for technology users over the phone or through remote control of computes. Refers complex problems to other technology staff. Main point of contact for the Technology Department.
5. Maintains central collection of technology forms and info sheets; furnishes to users as needed.
6. Creates and maintains staff development calendar and attendance records. Schedules substitutes for pullout technology training.
7. Uses online and dial-in resources to research repair and upgrade information with vendors and tech support departments. Coordinates warranty repairs with vendors and other tech staff.
8. Assists schools and departments with obtaining pricing and availability of technology supplies and equipment. Coordinates all technology purchases with tech staff and district tech standards.
9. Creates requisitions for Technology Department purchases; coordinates with purchasing and accounts payable.
10. Maintains E-rate records; helps the Technology Director with submission of e-rate forms and compliance with E-rate requirements.
11. Assists schools and departments with updates and change requests to district public sites and online media.
12. Assists tech staff with data input changes, such as testing labels, student internet permissions and student accounts on servers, food services or special education database.
13. Other duties as assigned.

Reports to:

Technology Director

Calendar:

12 months

29.5 hrs per week

Application Requirements:
All applicants must complete an online application, which requires at least 3 professional references and a copy of High School Diploma or equivalent.