Customer Care Representative
Join the Eclaro Team! Eclaro is looking for a Customer Care Representative for our client in Jackson, MI. This is a contract position located at our client's site.
Eclaro's client is a leading component manufacturer with a portfolio of oil and gas, chemicals, plastics, performance products, agricultural products and fine chemicals. Their customer base includes many diverse industries and markets, including pharmaceutical, aerospace, textile, construction and automotive industries. If you’re up to the challenge, then take a chance at this rewarding opportunity!
- The qualified candidate will be responsible for the management of customer orders through the entire order fulfillment process
- The Customer Care Representative will ensure complete customer satisfaction through timely, thorough follow through, keeping the customer appraised of their account status
- The Customer Care Representative will function in a team environment while retaining the ability to empower themselves to perform their specific job functions and make decisions that are in the best interests of the customer and Company
- Assisting in the resolution of outstanding credit issues, non-conformances and various supply chain related projects.
- This position will interface with various functions within the business: Marketing, Sales and Logistics, at all levels of the organization.
- Ideal candidate will be self-driven, motivated and detail oriented
- Basic order entry experience required and knowledge of how to read an invoice/PO preferred
- SAP experience is also preferred
- Must have at least 2-3 years customer service experience, i.e. call center environment.
If hired, you will enjoy the following Eclaro Benefits:
- 401k Retirement Savings Plan administered by Merrill Lynch
- Commuter Check Pretax Commuter Benefits
- Eligibility to purchase Medical, Dental & Vision Insurance through Eclaro
If you are interested, I can be reached at (201) 283 9198 and send your most updated resume to Ivanhoe.Kalaw@eclaro.com
Equal Opportunity Employer: Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.