This firm recognizes that each employee wears many hats and takes on countless responsibilities; in turn they give back to their employees. They offer a flexible work environment and incredible benefits. This firm also believes in the power of networking, learning for life and giving back to the community.
You will help support the Global Rates business in the development and application management of all front office trading applications, including trade capture and processing, eTrading, risk aggregation, marking, pricing and valuation functions, as well as research-driven and client facing libraries, services and applications. In this role you will provide highly responsive IT support to Front Office trading teams. This candidate would be responsible for ensuring rapid response to user technical and functional issues for a wide range of trading applications across multiple business lines and asset classes. You will ensure that IT services have a high level of stability and maintaining high service availability for Front Office users. You will have functional responsibilities such as proactively identifying back end problems with continuous monitoring to ensure full availability. You will also look after front end and back end resolution as well as support and configuration of the Trading Systems.
Providing a seamless end to end support service for front office users, the candidate will be expected to provide high availability support for trading desk.
Investigation of trader related issues and resolving or engaging with application owners to provide effective issue and problem management and rapid resolution
Provide advisory services to trading desk for functional use cases and configuration of Trading systems
Proactive management of business critical real-time trading systems, identifying issues and potential problem areas.
Log and track incidents and calls. Tracking outstanding issues and working with the appropriate group to achieve resolution of them
Engaging with Front Office management teams to ensure proactive management of SLA’s, capacity, performance and BCM planning
Engagement with application owners and development team to review planned changes that may impact application functionality or availability to from office users. Participate in meetings with internal IT teams or project groups to ensure risks are mitigated
Bachelor's degree from a top university
2 years experience with database and SQL (Oracle, SQL Server)
2 years experience with OS platforms (Unix, Linux, Windows, SQL)
2 years experience in Application Support, preferably supporting trading systems
Financial knowledge of Fixed Income products end to end trade workflow. Knowledge of other asset classes such as FX, Commodities or Credit an advantage
Good understanding of one or more of the following: Concepts of financial products risk management, awareness of financial instrument pricing, concepts of market data in front office applications
Advanced Excel / VBA skills would be a advantageous
Experience of market data systems such as Bloomberg, Thomson Reuters