Job Purpose: The role holder provides a routine administrative support service to an assigned National Grid executives, or group of executives, by carrying out a wide range of duties on a day to day basis. Key Accountabilities: � Under specific direction from their line manager, carry out a variety of administrative tasks in order to support individual and departmental activity. � Effectively manage calendars for meetings, workshops, appointments and plan and coordinate travel arrangements. � Maintain and update financial & other relevant information, through the use of spreadsheets, systems databases etc. in order to ensure data is accurate and easily accessible. � Collect data using a variety of standard sources e.g. company reports, government data and internet and input into standard formats in order to produce accurate reports for use by others. � Act as the first point of contact in order to support the resolution of customer queries. � Respond to customer queries relevant to department in order to ensure immediate response to problems. Knowledge & Experience Requirements: � Associates Degree in Secretarial Science with 4+ years of qualifying experience or equivalent. � Strong working knowledge of Microsoft Applications: Word, Excel and PowerPoint. Capability Requirements: � Customer Orientation � 2: Takes personal responsibility for correcting problems promptly and communicates effectively with external and internal customers to monitor delivery and satisfaction. � Attention to Detail � 2: Reviews accuracy of own work and checks that all details are accurate to ensure multiple tasks and projects are completed on time. � Analytical Thinking � 2: Identifies basic relationships, with the ability to prepare special reports by combining and summarizing data from several sources. � Initiative � 2: Acts quickly and decisively in time-sensitive situations demonstrating resourcefulness.
Exec Admin Role.