Under the general supervision of the Charge RN, CNC’s, Nurse Manager, and Director of MedSurg is responsible for a variety of functions related to patient registration, guest relations, order entry and patient flow through CVMC. Performs other duties as assigned.
Requires knowledge of office procedures equivalent to high school curriculum. Extensive knowledge of lab and medical terminology. Must be able to deal politely and effectively with the general public. Must have knowledge of needs for particular tests and ability to recognize any complications that might arise from inaccurately worded tests. Must understand the relationship between this job and the departments it affects, including clinical and financial areas.
One year experience in office procedures; six to twelve months prior medical experience, either as a medical receptionist or related medical field preferred.
Requires ability to work without direct supervision. Performs work in accordance with established policies and procedures, making independent judgments and decisions; referring to Charge RN, CNC, ANC, or Nurse Manager for decisions on matters involving policy interpretation.