Administrative Assistant at Acacia Counseling and Wellness

Company Overview: Acacia Counseling and Wellness is a leading provider of outpatient, university mental health support. We specialize in serving university students, faculty, and staff, as well as the greater community. Ranked as the 350th fastest growing company in the country by Inc 5000, Acacia Counseling and Wellness is headquartered in Goleta, CA, and we proudly service communities across California and Minnesota.

Our Culture: By joining Acacia Counseling and Wellness, you will become a part of a team culture that:

• Strives to change the narrative of mental health for college students and the community
• Values and supports one another’s growth, both personally and professionally
• Is passionate about creating spaces that are inclusive and welcoming
• Encourages a workplace culture that is fun and collaborative

Position Available: Administrative Assistant

Desired Start Date: 12/1/2020 

Weekly Schedule: Wednesdays 8am - 12:30pm CST, Fridays 12pm - 6pm CST, Saturdays 8am - 12:30pm CST

The Administrative Assistant will be responsible for:

• Representing the office in a friendly and professional manner
• Assisting the Office Manager in payment reconciliation and collection of outstanding balances 
• Maintaining consistent and direct communication with clients via text, email and face-to-face interaction
• Adhering to HIPAA policies and client confidentiality
• Managing client / therapist scheduling
• Conducting insurance verification and copay collection.
• Opening and / or closing the office, including light stocking and cleaning

• Bachelor's Degree or equivalent
• Has prior experience in an administrative or organizational support role
• Has a friendly and empathetic disposition with customer service skills
• Is technologically proficient and is confident navigating the Google platform -- Sheets, Docs, Gmail
• Is comfortable with cash handling and payment collection 
• Has excellent time management skills and high attention to detail
• Has excellent written and verbal communication skills
• Has a strong organizational and teamwork mentality