The Alaska Native Liaison will support strong communications and effective working relationships between the Optum Alaska Administrative Services Organization (ASO), Tribal Health Organizations (THOs), tribal participants, and other stakeholders in Alaska’s behavioral healthcare delivery system.
The Alaska Native Liaison will assist THOs and their Behavioral Health Directors understand and comply with the ASO’s policies related to mental health and substance use services reimbursed by funding provided through the Alaska Department of Health and Social Services. In collaboration with Optum Alaska regional care coordination teams, the Alaska Native Liaison will serve as a point of contact for both individual tribal participants and BH Director to support access to treatment, continuity of care and cost-effective use of funds available for mental health and substance use treatment services, including transportation. Upon request, the Alaska Native Liaison will provide orientation to Alaska’s behavioral health delivery system and the ASO’s services to THOs and tribal communities.
The Alaska Native Liaison will serve as a member of the Optum Alaska Executive Management Team and assist Optum Alaska team members adapt policies, procedures, and outreach efforts as necessary to support effective behavioral health services and interactions with and between Alaska’s tribal and non-tribal behavioral health delivery systems. The Alaska Native Liaison also will provide the Optum Alaska team with ongoing training and feedback about the tribal health delivery system.
If you are located in Alaska, AK, you will have the flexibility to telecommute* as you take on some tough challenges.
- Represent the perspective of Native Alaska participants and tribal health organizations on the Optum Alaska ASO Executive Management Team (CEO and direct reports), other ASO committees and in other duties
- Establish regular communications with designated representative(s) of the Alaska Native Tribal Healthcare Consortium in support of policy development, shared training and feedback
- Ensure consistency between policies and procedures developed by Optum Alaska with DHSS program staff responsible for DHSS’ working relationships with the tribal health organizations and tribes
- Develop and regularly update training material for Optum Alaska staff on the tribal healthcare delivery system and its interface with the non-tribal system
- Provide training, especially with emphasis on behavioral health services to tribal communities and BH teams
- Assist Optum regional care coordination teams, individual participants and THO Behavioral Health Directors to overcome service barriers
- Develop and maintain strong working relationships with Community Health Aides and Behavioral Health Aides employed by THOs with a particular focus on supporting discharge planning for Alaska Native participants being discharged from 24-hour services outside their regions
- Support Peer Support Specialists in establishing peer support programs in tribal regions
- Encourage tribal participants, their families and THO providers to fully utilize ASO resources including on-line educational material and virtual treatment team communications
- Document and track service gaps by region, and how they impede the effective delivery of behavioral health services to tribal participants
- Provide feedback on needs of tribal participants and/or THO providers through Optum Alaska quality management committees or other initiatives
- 2+ years of experience in developing & implementing policies &/or managing services as part of Alaska’s tribal health delivery system
- 2+ years of experience in Alaska’s tribal behavioral health care delivery system
- Proficiency in MS Office applications
- Residence in the state of Alaska
- Bachelor's degree preferred
- Bilingual in one of the Alaska Native languages
- Senior-level policy or management experience, preferably in Alaska’s tribal healthcare delivery system
- Demonstrated ability to resolve issues at both individual and organizational levels
- Knowledge of the Alaska Department of Health and Social Services’ government-to-government relationship with Alaska Tribes
- Proven communication and training skills, written and verbal
- Ability to establish and maintain strategic relationships with network providers’ senior leadership
Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)
*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Job Keywords: Alaskan Native Liaison, Behavioral Health, Telecommute within AK, Alaska, Telecommuting, Working from Home