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Program Analyst provides support to the Enterprise Program Management Office related to all required analysis and deliverables such as Resource Capacity Management, dashboard reporting, governance development, maintenance, and socialization. Performs analysis activities that support the decision making regarding matching technology solutions (package selection, configuration, development) with business, user, and functional needs from stakeholders. This involves conducting market research, functional comparisons, and staying abreast of what is being done at other firms and professional services firms.
The Program Analyst partners with the appropriate business stakeholders and the Director, Program Management to prioritize and ensure delivery of EPMO roadmap, as well as, program and portfolio roadmaps for their assigned area.
• Responsible for obtaining, documenting and validating both current and future state business process flows for departmental procurement processes.
• Collects, tracks, analyzes, and trends data, may participate in data mining and to facilitate recommendations for actions/solutions to increase business efficiency and/or improve existing processes.
• Document standard operating procedures and work instructions
• Develop and validate procedures for measuring success metrics
• Identify and communicate business needs assessments as necessary
• Participates in the development of Solution Options, Selection Criteria, and Solution Selection
• Provide input and participate in Risk & Issues Management and Stakeholders Status Review Meetings
• Develop training material such as training plans, training assessment, training documentation
• Lead and facilitate meetings to gather business requirements and/or solutions
• Lead and facilitate various training.
• Provide insight into technical solutions to increase departmental efficiencies.
• Assist with various department initiatives as necessary
- Seek input of user experience and business analysts to determine potential improvements in EPMO processes and procedures
- Stay abreast of best practices being done at other firms and technology developments that may impact the area. Act as a trusted advisor to stakeholders and the Program Manager to provide knowledge related to technology for the area
- Manage the lifecycle of their assigned products, from inception to implementation, throughout production until retirement/upgrade
- Gathers business requirements from stakeholders to further define the goals and objectives for EPMO related workstreams
- Perform risk analysis, identifies and resolves critical path issue supporting EPMO leadership
- Preparation and analysis of program/project related data, review, and reporting of program/project status, preparation of materials for briefings and presentations to large size groups of key decision makers at the executive level.
- Proficient with the Project and Portfolio Management Tools (Visio, MS Project, MS PowerBI and Plainview)
- Understanding of software development lifecycles (i.e. Agile, SCRUM, Waterfall, Iterative)
- Strong technical background and significant experience with SDLC in an Agile environment
- Skilled in Word, Excel, PowerPoint, ALM tools such as TFS or JIRA
- Ability to anticipate risks and devise solutions at the moment
- Comfort with ambiguity, frequent change, or unpredictability
- In-depth understanding of project management concepts.
The Company is only considering applicants who are currently authorized to work in the U.S.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.