Provides technical support and basic development for computer applications and programs. Uses diagnostic tools and/or analyzes and uses vendor specifications to troubleshoot complex computer application problems to maintain or restore service or data to programs, leads the resolution of complex issues or escalates as needed to meet established service level agreements. Completes required logs and reports. Prepares programming specifications and completes programming tasks to develop basic, and/or assist in the development of moderately complex, computer solutions. Performs modeling, simulations and analysis. Prepares program test data, tests and debugs programs. Updates and completes documentation, procedures and user guides. Understands BCP, quality, security and compliance requirements for supported areas and analyzes changes for risk to the environment. Participates in testing and updating the business continuation plan. Provides assistance and guidance to less experienced staff.: 3+ years application development and implementation experience.
-Interface with 130 applications
-Some coding background will be helpful even if it isn't for 5 years or so, but they will not be coding.
-COBOL experience is a must have
-They will interact with a lot people daily, so open to that and good communication is a must have.
-One in person interview with Janell and her lead to hire.
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