PURPOSE OF POSITION
The Assistant Director, Public Affairs leads, coordinates and implements outreach to Member Agencies, local jurisdictions and elected offices in support of Agency capital and construction projects, for the Southern California Optimized Rail Expansion (SCORE) Program. This position will work closely with the SCORE team, Government & Community Relations, Communications and Marketing staff in the creation and implementation of a comprehensive outreach program. This position will manage outreach and communications consultants assigned to the projects.
This is a Limited Term position not to exceed four (4) years. This position is funded in whole or in part through federal, state, or other governmental grants which are limited by time or funding. Limited Term positions may be eliminated when the funding ends, time expires, or due to lack of business need for the position. Limited Term employees receive all benefits provided to full-time employees, including but not limited to retirement, medical, dental, vision, and life.
TO APPLY: This is a continuous recruitment with the first review of applications
beginning December 24, 2020. Interested applicants are encouraged to apply immediately.
The classification is not part of a job series.
SUPERVISION EXERCISED AND RECEIVED
- Receives general oversight from Chief, Program Delivery.
- Responsible for managing and monitoring work performance of outside agencies and consultants assigned to projects.
The duties listed below are intended to describe the general nature and level of work being performed and are not to be interpreted as an exhaustive list of responsibilities.
- Develop and direct strategic communications, government relations and community relations plans, messages and positioning efforts related to the Authority’s capital projects.
- Prepare materials to respond to community, public and media inquiries pertaining to the SCORE and other capital and construction projects and gain messaging approval and input from Communications, Government Relations and brand approval from Marketing.
- In coordination with Government and Community Relations, build relationships with Member Agencies, cities, counties and other stakeholder groups in Metrolink's service area to ensure timely, appropriate and accurate information is provided to stakeholders.
- In coordination with Government and Community Relations, manage community relations, cultivate general public awareness of SCRRA capital and construction projects.
- In coordination with Communications, conduct outreach to media
- Represent SCRRA at special events, community group meetings, etc. related to SCORE and other capital and construction projects.
- Produce a variety of documents including presentations, community notices, communications plans, news releases, news advisories and talking points and gain input and approval from the appropriate departments.
- Maintain an up-to-date, targeted community database and/or contact lists related to SCORE and other capital and construction projects. Manage, expand and as necessary distribute an up-to-date contact list.
- Lead regular meetings with other departments throughout the Authority to drive outreach progress for SCORE and other capital and construction projects.
- Oversees and manages the work of contractors and consultants performing public affairs/outreach activities related to SCORE and other capital and construction projects.
- Maintain relationships with appropriate railroad or functional industry partners and stay current on relevant issues, practices and procedures.
- Participate in the preparation and administration of assigned program budget and contracts.
- Collaborate with managers and various departments, governing board members and executive management, to implement the Authority’s outreach plans related to SCORE and other capital and construction projects.
- Direct the preparation and processing of all Board items in relation to departmental goals and objectives.
- Serves on a bench of Authority staff providing on-call emergency public relations support and communications, with frequency as often as once per month.
- Perform other related duties as assigned.
EDUCATION AND EXPERIENCE
- Bachelor’s Degree in Communication or a related field.
- A minimum of (8) years of experience in communications, government relations, public relations, journalism, community outreach, or a similar field.
- A minimum of (5) years of experience in successfully directing, managing and supervising contractors and/or consultants.
- A combination of training, education and or experience that provides the required knowledge, skills and abilities may be considered when determining minimum qualifications. Advanced relevant coursework may also substitute for a portion of required experience.
- Valid Class C Driver’s License with a satisfactory driving record of no more than three moving violations and no DUI’s within the last three years.
- A minimum (3) years of experience with a Class 1, intercity passenger commuter railroad, or transit provider
- A minimum (3) years of experience in public transportation with a transit provider in a 24/7 operations environment
KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of :
- Project management and coordination.
- Capital projects and programs and associated priorities in communicating with the public.
- Principles and practices of municipal budgeting, project management and communications in a public agency environment.
- Exceptional verbal and written communication.
- Customer service.
- Microsoft Office.
- Strong and effective leadership, team building, communication and time management.
- Simultaneously balance multiple initiatives and drive initiatives to successful completion.
- Appropriately represent SCRRA to outside agencies and the public.
- Prepare analytical and statistical reports on assigned project operations and activities.
- Incorporate SCRRA vision, mission, and strategic goals and key issues into concrete messages for educational, informational, and communications purposes to foster public understanding in these areas.
- Develop and modify departmental policies, strategies and/or methods.
- Exercise the judgment, decisiveness, and creativity required in situations involving the direction, control, and planning of an entire program or multiple programs.
- Maintain composure in a high-pressure or stressful situations and environments.
- Transition between a stationary position at a desk or work location and move about Metrolink facilities or other work site locations.
- Operate tools to perform the duties of the position; such as computers, office equipment and work-related machinery.
- Transport equipment or boxes up to 25lbs.
- Exchange ideas by means of communication.
- Visual acuity to detect, identify and observe employees or train movement and any barriers to movement when working on or near railroad tracks.
- Hear and perceive the nature of sounds when working on or near railroad tracks.
- Balance, ascend/descend, climb, kneel, stoop, bend, crouch or crawl within assigned working conditions and or locations.
Position requires work in a normal office environment with little exposure to excessive noise, dust, or temperature. Work may also be conducted in outdoor environments, at construction sites, Railroad Track and Right-of-Way environments, and warehouse environments, with possible exposure to individuals who are hostile or irate, moving mechanical parts, and loud noises (85+ decibels, such as heavy trucks, construction, etc.). Telecommuting may be available for this classification.
Following a review of resumes and/or applications, the most highly qualified candidates will be invited to continue in the selection process. Eligible applicants will be notified of the exact time and place of assessments and interview. Candidates will be interviewed to determine their relative knowledge, skills and ability in job related areas. Offers of employment may be contingent upon successful completion of a reference check, including degree verification and criminal records check provided through SCRRA.
Internal Candidates: Employees with active discipline as defined in the HR Policy No. 5.3 Positive Discipline Program and/or with performance that does not meet the standard for "meets expectations" as defined in the Performance Planning and Appraisal Process may be precluded from consideration and placement in the position.
In compliance with the Americans with Disabilities Act, the SCRRA will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
The SCRRA is an Equal Opportunity Employer. EEO/ADA
- Employee Events
- Employee Referral Program
- Life Insurance
- Long Term Disability
- Maternity/Paternity Paid Leave
- Medical, Dental and Vision
- Paid Holidays
- Paid sick days
- Professional Development
- Retirement / Pension Plans
- Subsidized Commuting
- Tuition Reimbursement
- Vacation/paid time off
Public Affairs Director