? Builds effective teams drives a culture of high performance engagement; Supports the execution of performance goals for store team through thoughtful & timely feedback
? Drives Results – Stays informed, maintains focus on priorities and implements action plans to maximize efficiencies
? Collaborates with managers and employees to execute strategic initiatives and improve processes
? Creates an optimistic, rewarding and collaborative work environment in which employees are confident and encouraged to grow to support our succession and talent pipeline goals
? Acts as a trusted leader with understanding of the impact of initiatives on customer experience, workload, productivity, employee engagement, and store compliance
? Upholds the commitments to the company’s processes, values, and Code of Business Conduct at all times
? Drives Store Sales through a customer first mindset
? Ensures consistent execution by providing clear direction of Standard Operating Procedures and initiatives to maximize customer satisfaction and business efficiencies
? Teaches and coaches behaviors to build confidence enabling a high-performing team to consistently deliver best in class customer experience
? Identify areas to improve overall performance by creating functional action plans
? Recruits, hires, on - boards and guides the Sales Associates and Specialists
? Support areas to improve overall performance while taking action to decrease losses, minimize shrink and all other forms of risk to ensure store compliance standards are met
? Owner of assigned Divisional of Responsibility (DOR) and the accountability to the role
? Performs Leader on Duty responsibilities; providing overall leadership for the location for certain shifts
? Partners with peers and others by offering help when needed
? Empowerment – has experience providing clear direction to guide employee actions while offering support and follow up as necessary
? Customer Impact –known for understanding the customer and to lead a team that responds with a sense of urgency to the customer needs
? Accountability – experience in coaching to support teams following guidelines
? Drives Results - demonstrated ability to personally achieve goals and assigned tasks while leading others to do the same allowing for process efficiencies
? Merchandising acumen to inspire customers and instill loyalty resulting in increased sales
? Has success in driving high performance through ongoing development of employee
? High School Diploma or equivalent experience preferred
? Minimum 1 year of retail leadership or specialist experience with emphasis in generating sales or operations
? Ability to maneuver around sales floor, stock room, work with and around cleaning chemicals, and lift/carry up to 30lbs.
? Ability to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts
- Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, Banana Republic and Old Navy, 30% off at Outlet and 25% off at Athleta.
- One of the most competitive Paid Time Off plans in the industry.*
- Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
- Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
- Employee stock purchase plan.*
- Employees receive medical, dental, vision and life insurance.*
- Employees can apply for tuition reimbursement.*
- Family care programs.
- Commuter benefits.
- Pet Discount Program.
*For eligible employees