Position Summary:Plans, organizes and supervises delivery of care/standards of practice in the procedural departments through staff RN's, OR Technicians, Sterile Processing techs and ancillary staff so as to meet the needs of patients and medical staff on a 24-hour basis. Assumes overall management responsibilities in the absence of the Director. . Responsible for the general management of patient/customer concerns including resolution and service recovery. Identifies opportunities for improvement in patient satisfaction and participates in all customer service activities. Increases communication and awareness across the organization to improve patient satisfaction.
POSITION QUALIFICATIONS: EDUCATION: Minimum: Education recognized by the State of Florida as qualification for Registered Nurse licensure. Preferred: Bachelors Degree in Nursing or related field EXPERIENCE:Two years experience in health care management and two years experience in clinical related specialty. REQUIRED CERTIFICATION/LICENSURE/REGISTRATION: Registered Nurse - licensed in the State of Florida. OR- BLS, PALS ACU- BLS PACU- BLS, ACLS, PALS OTHER QUALIFICATIONS:Managerial experience - able to relate to a large variety of individuals. National certification.
Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.