The Assistant Production manager is responsible for ensuring the high quality service and garment care that Dependable Cleaners delivers to all customers as well as assisting with managing the daily operations of a 5,000 sq ft dry cleaning and laundry production facility. The ideal candidate will have 2-4 years experience in operations and supervision in a fast paced production environment (could be in manufacturing, fast casual dining or similar types of experience managing work flow and developing your team), a good track record on developing/training team members and a focus on providing great service. Dry cleaning and laundry experience is a plus.
Duties and Responsibilities Include:
- Assist with hiring, training and coaching a team of associates that represents the high quality of Dependable Cleaners' standards
- Ensure quality and production standards are met through coaching, training and management of all cleaning, pressing and assembly functions.
- Assist with resolving both internal and external client's issues and concerns in a professional and timely manner
- Provide a clean, organized and inviting environment for both clients and associates
- Assist with human resource related tasks including recruiting, on boarding, payroll and scheduling, safety and store security
- Previous operations, service and production management experience
- Previous dry cleaning experience a plus
- Open availability including Saturdays
- Strong team-oriented work ethic
- Ability to multi-task and work in a fast paced environment
- Base pay plus incentive based on performance.
- Excellent Health and Dental Insurance
- 401k, Short Term/Long Term Disability, Life Insurance
- Employee Assistance Program
- Extensive training in our industry
- Employee Discount
Dependable Cleaners ( http://www.DependableCleaners.com ), a family owned and operated business since 1944, has served the Boston metro area for 70 years. We have 16 locations in South Shore, Boston, Brookline and Watertown, offer home and office delivery in over 30 towns and we pride ourselves in giving our customers the highest quality in clothing care. Dependable has received numerous awards, including Best of Boston, Mayor of Boston's Greenovate Award, Best of South Shore Living and over 75 Readers Choice Awards. Dependable Cleaners exercises both green business practices and active community outreach programs.
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